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We listen to our customers. We respond. Not only to their daily hosting support needs, but to their overall business needs. Our new Certified Engineering Center (CEC) is proof. We created the CEC in April, 2006 because our customers told us a traditional customer support model was insufficient. Working through phone queues and multiple layers of support to get support was simply not efficient, friendly, or acceptable. So we consolidated our support organization and created a one stop Certified Engineering Center (CEC).
With the new CEC, one phone call to 1-888-NTT-CEC-1 provides direct access to one of our Certified Technical Engineers. No queues, no ticket takers, no re-routing or repeating yourself. This means you get fast, 24x7 direct access to our most highly skilled Certified Technical Engineers who can resolve any problem quickly. One call. One option. One Solution. Verio Dedicated Hosting.
1-888-NTT-CEC-1

Customer Calls for Support |
Immediately connected to certified engineer in the CEC |
The Verio Customer Experience:
- No queues or hold times
- No ticket takers, only direct access to the person that can resolve your issue
- Highly trained engineers with advanced certifications on all operating systems are directly available around the clock
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From our Powerportal to our people, Verio is here to serve. Our expert support teams have redefined the industry standard for customer support and satisfaction. We are the service behind the servers.
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