|
A hosted solution that fails to deliver when you or your customers need it is a waste of the time and money you invested developing it. But like any complex system it needs constant attention to deliver desired performance. Your best protection against costly downtime and inadequate processing performance is a comprehensive monitoring and reporting service.
Verio's Monitoring and Reporting Services give you around-the-clock monitoring of the performance, operability and capacity of your mission-critical hosted solution. Our services help you diagnose problems that occur and predict potential problems so you can take preemptive actions and plan for system upgrades. Verio's Monitoring and Reporting Services include our Enhanced Monitoring and TotalPerformance Monitoring services.
Enhanced Monitoring
Two Ways to Proactively Manage Your Solution
Enhanced Monitoring lets you select from our monitoring options menu to create a customized monitoring solution - or you can choose one of four cost-effective pre-packaged solutions of common monitoring functions.
ENHANCED MONITORING MENU OPTIONS
|
System Health Monitoring:
System Health Monitoring uses agent-based technology to monitor server health statistics: CPU, RAM, Disk, Swap and Load.
Log File Monitoring:
Log File Monitoring uses agent-based technology to monitor specified log files for specified conditions on a periodic basis.
Process Monitoring:
Process Monitoring uses agent-based technology to ensure that key system and application processes are running as expected on the host-based server.
Content/HTTP(S) Monitoring:
Content/HTTP(S) Monitoring verifies service availability and response time for specified URLs to ensure that your web pages are always available in an acceptable time frame. |
DNS Monitoring:
DNS Monitoring enables you to verify that your DNS Server is responding to DNS requests.
FTP Monitoring:
FTP Monitoring enables you to verify that your FTP Server is responding to requests.
SMTP Monitoring:
The system generates and sends a test email via SMTP.
POP3 Monitoring:
The system tests the receipt of email via POP3.
IMAP4 Monitoring:
The system tests the receipt of email via IMAP4.
TCP PORT:
Port Monitoring is executed every 5 minutes to validate availability from the monitoring system port of the ports you specify.
NNTP Monitoring:
NNTP Monitoring lets you verify that your NNTP Server is responding to requests. |
ENHANCED MONITORING PACKAGES
Database Monitoring
- Health Monitoring
- Process Monitoring
- Log File Monitoring
Web Server Monitoring
- Health Monitoring
- Log File Monitoring
- Content Monitoring
- Process Monitoring
|
Internet Services Monitoring
- Mail Servers through SMTP
- Domain Name Servers through DNS
- File Servers through FTP
- News Servers through NNTP
Round Trip Mail Monitoring
- Round Trip Mail Monitoring assesses the overall performance of your mail solution. The system tests the Outgoing Mail Performance (SMTP services) and the Incoming Mail Performance (POP3 or IMAP4 services) in sequence.
|
TotalPerformance Monitoring
Provides Complete Outsourced Monitoring
TotalPerformance Monitoring gives you a comprehensive outsourced monitoring solution with performance and fault-based alerts from the network layer up through the application layer. TotalPerformance Monitoring provides validation, notification, and reporting for fault and performance-based alerts on a broad range of network devices, operating systems, databases and applications. With TotalPerformance Monitoring we watch your solution so you can focus on growing your business.
TOTAL PERFORMANCE MONITORING PACKAGES
TotalPerformance provides outsourced monitoring for performance and fault-based alerts from the network layer up through the application layer. Five packages are available:
- Server Monitoring
- Web Server Monitoring
- Database Server Monitoring
- Application Server Monitoring
- Custom Monitoring
Server monitoring provides detailed monitoring for your hardware and operating system. The web, database and application server packages provide hardware and operating system monitoring. They also monitor the web, database or application server software deployed on the server. Our custom monitoring package lets you define the monitoring solution that is required for your customized hosted solution.
Each package includes:
- 24x7x365 Fault and Performance Monitoring of Your Hosted Solution
- Reactive Fault Monitoring
- Validation and Notification
- Proactive Fault Monitoring (Availability and Performance)
- Portal
- Customer Data
- Inventory Information
- Reports (Availability, Utilization and Exception)
- Ticket Status
- Reporting (Monthly Status and Online Performance Reports)
- Notifications (Email and Page)
TotalPerformance supported platforms and add-ons
| Type |
Server |
Web |
Database |
App |
Custom |
| Supported |
Solaris
NT
2000
Linux
HP/UX
AIX |
Apache
IIS
Netscape |
Oracle
MS SQL
Sybase
Informix
DB2 |
ATG Dynamo
Weblogic
WebSphere
iPlanet
Oracle
Financials
Exchange
MS MQ
SMTP |
Citrix
Tibco
MQ
Notes
Broadvision
Sap
Peoplesoft
Baan
Remedy |
| Add-ons |
Web Statistics Synthetic Transactions |
Web Statistics Synthetic Transactions |
Synthetic Transactions |
Synthetic Transactions |
WebTrends Synthetic Transactions |
To learn more about putting Verio's Monitoring and Reporting Services to work for you, contact one of our collaboration consultants at 800-269-3300.
| 
