Managed Network Security Services

NTT America's Managed Security Services provide the administrative control, data protection, reporting and cost mitigation needed while at the same time increasing the sophistication, scalability and flexibility of the customer's security.

Managed Security Services from NTT America are supported from our Security Operations Center (SOC.) The NTT America SOC has a highly skilled, dedicated security support team that has redundant in-band and out-of-band connectivity to managed assets and is available around the clock. Services offered are:

• Telephone access to technical experts 24/7
• Access to the support portal
• Online incident submission and tracking
• Notification of new and emerging security threats
• Access to industry leading threats and vulnerability databases
• Multiple designated customer contacts

Standing behind its world class Managed Security offerings, NTT America offers a Service Level Commitment that covers:

• Security Operations Center engineered for up to 99.93% availability
• Security alert notification within 15 minutes
• Change request completion for simple policy changes within 4 hours and emergency policy changes within 2 hours

Credits against monthly fees are applied in the unlikely event of underperformance.

To find out more about our Managed Security Services contact our security experts or begin an online chat .